Privacy Policy

I – About Us and Our Commitment

INOVAFIL S.A. is a textile company focused on producing highly distinctive yarns, both for the fashion market and the technical textiles sector.
Considering the proportionality and adequacy imposed by the allocation capacity of resources and technical means at its disposal, INOVAFIL is deeply and genuinely committed to protecting its customers and employees, whether regular or occasional, as well as the users of its various physical or digital platforms, including paper files, digital files, and operational websites, regarding their privacy and the processing and circulation of their personal data.

II – Our Data Collection Devices and Storage Media

We own, edit, and manage the following personal data processing media:

  • A computer system consisting of a set of software solutions supported by a range of hardware devices and similar solutions, including email services and other external digital repositories and communication solutions.
  • Paper archives stored in cabinets and shelves in restricted-access rooms.
  • INOVAFIL’s website – inovafil.pt

III – Scope of This Privacy Policy

This Privacy Policy applies exclusively to the personal data collected, processed, and circulated by the company. An equivalent policy will also be adopted, by contractual agreement with INOVAFIL, by entities that process these personal data on its behalf.
Any links provided on INOVAFIL’s website to external websites are offered in good faith and for the user’s benefit. However, INOVAFIL cannot be held responsible, in any way, for the collection, processing, and use of data on such external websites, nor for their reliability, accuracy, lawfulness, or functionalities, to which this Privacy Policy does not apply.
INOVAFIL considers it mandatory and will presume, for all legal purposes, without the possibility of proof to the contrary, that users read the privacy policies of all websites they access.

 IV – Purpose and Publication of This Privacy Policy

Beyond implementing it in its organizational processes, INOVAFIL has drafted this Privacy Policy to inform and make public an explanatory document regarding the general rules of privacy and personal data processing that it collects, always in strict compliance with applicable legislation.
For this purpose, the text of this Privacy Policy will be available at INOVAFIL’s physical location and in digital format on the website www.inovafil.pt. The provisions of this Privacy Policy complement those stipulated in contracts, whether formal or informal, that the concerned parties enter into with INOVAFIL.
Please read this Privacy Policy carefully, as providing your personal data, either in person or when accessing the mentioned website, implies that you acknowledge and accept the conditions stated herein and the processing of your data for lawful and legitimate purposes as provided by law.
INOVAFIL expressly reserves the right to amend this Privacy Policy at any time, with such changes being duly publicized through the same channels.

V – Definition of Personal Data

Personal data refers to any information or record, regardless of its nature or format, including sound, image, writing, handwriting, or characteristic, relating to an identified or identifiable individual.
An identifiable person is someone who can be directly or indirectly identified by reference to one or more specific personal data, whether considered individually or combined, particularly regarding their physical, physiological, psychological, economic, ethnic, cultural, geographic, social identity, or location.

VI – The Entity Responsible for Personal Data Processing

The entity responsible for collecting and processing personal data is INOVAFIL, which, within the relationships it maintains with the data subject, lawfully and legitimately determines what data is collected, the processing methods, and the purposes of such collection and processing.

VII – Types of Personal Data Collected and Processed

As part of its operations, INOVAFIL collects and processes the following:

  1. Personal data necessary for supplying products to customers, including name, tax identification number, address, phone number, and email address, among others that are strictly necessary, proportionate, and lawful.
  2. Personal data necessary for executing employment or service contracts with its employees, including name, identification document number, tax identification number, family composition, social security number, address, phone number, email address, health data, access and location data, among others that are strictly necessary, proportionate, and lawful.
  3. Personal data required to fulfill legal obligations towards public or private entities, including name, identification document number, tax identification number, family composition, social security number, address, phone number, email address, health data, among others.
  4. Data necessary for managing customers and suppliers, contract execution, marketing activities, promotional campaigns, complaints management, including address, phone number, and email address.
  5. All personal data necessary for INOVAFIL to exercise its rights, including accounting, tax, and administrative management, litigation management, fraud detection, revenue protection, auditing, network and system management, information security control, and facility security.

VIII – When and How Personal Data is Collected

INOVAFIL collects personal data in person, by phone, or through its website.
Generally, personal data is collected when initiating a contractual or other necessary relationship between INOVAFIL and the data subject.
Some personal data are mandatory for initiating and legally developing such relationships, and failure to provide them may prevent the relationship from starting or continuing. INOVAFIL will inform the data subject of the mandatory nature of such data.

IX – Purposes of Collecting and Processing Personal Data

Personal data collected is generally intended for managing customers, suppliers, and employees, fulfilling contractual obligations, adapting services to client needs, marketing, legal compliance, fraud detection, auditing, network security, and physical security, among other legitimate business interests.

X – Data Retention Period

Whenever a legal requirement mandates a minimum retention period, INOVAFIL will comply. Otherwise, personal data will be stored only for the necessary duration of the intended purpose and will be deleted afterward.

XI – Rights of Data Subjects

INOVAFIL guarantees data subjects the right to access, rectify, object to, delete, restrict, and port their personal data.
These rights can be exercised by contacting INOVAFIL at its headquarters (Rua 25 de Abril, 1697, 4805-369 Ronfe, Guimarães) or via email: inovafil@inovafil.pt.

XII – Security Measures for Personal Data Protection

INOVAFIL follows best practices and adopts appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, loss, alteration, or misuse.
Stored data is kept in secure physical or digital repositories with restricted access.

XIII – Data Protection Officer

INOVAFIL has appointed a Data Protection Officer who can be contacted via mail at Rua 25 de Abril, 1697, 4805-369 Ronfe, Guimarães, or via email at inovafil@inovafil.pt.

XIV – Data Sharing with Third Parties

INOVAFIL may use subcontractors for data collection and processing, ensuring contractual compliance with data protection measures. Additionally, certain legal obligations may require the disclosure of personal data to public authorities such as tax authorities, courts, and law enforcement.

XV – Data Transfers

If data transfers outside Portugal are required, INOVAFIL will comply with applicable legal provisions regarding data security and destination country reliability.

XVI – Cookies

Cookies are small software tags stored on your computer through your browser, usually retaining only preference-related information. Our website uses session and persistent cookies for functional, statistical, and marketing purposes. You can control and delete cookies via your browser settings.